Privacy Policy
Summary: ParkNarc collects your email for account operation, and may collect precise location only when you press “Locate Me.” We store location + date/time for analytics and app improvement, not for advertising tracking.
1. Who We Are
This Privacy Policy explains how ParkNarc (“we,” “us,” or “our”) collects, uses, and shares information when you use the ParkNarc mobile app and services. Contact: support@parknarc.com.
2. Information We Collect
- Account information: Email address (via Google Sign-In), and basic profile data needed to operate the Service.
- University selection: The university you choose in-app (currently CSUMB; more may be added later).
- App content you create: Community reports and permitted fields (e.g., report type, vehicle make/color, short hazard text). Posts are designed to be anonymous to other users.
- Precise location (GPS): Only when you press the “Locate Me” button and grant permission. We may store the latitude/longitude with date/time for analytics and product improvement.
- Analytics & diagnostics: App usage events and performance data (Firebase Analytics) to improve reliability and features.
- Push notification token: Device token for sending push notifications (Firebase Messaging), if you enable notifications.
3. How We Use Information
- Provide and operate the Service (login, features, security).
- Improve app performance, reliability, and user experience (analytics/diagnostics).
- Enable location-based features only when you request them (Locate Me).
- Protect against fraud, abuse, and misuse; enforce our Terms.
- Administer sweepstakes/reimbursement promotions if offered (verification and fraud prevention).
4. Location Use Disclosure
ParkNarc collects precise GPS location only when you press “Locate Me.” We do not continuously track your location in the background. Location may be stored with date/time for analytics and may be aggregated and anonymized for reporting and improvement.
5. Sharing of Information
We may share information in limited circumstances:
- Service providers: We use Firebase (Google) services for authentication, analytics, and messaging.
- Legal/safety: If required by law or to protect users, rights, and safety.
- Business transfer: If the Service is involved in a merger, acquisition, or asset sale.
We do not sell your personal information.
6. Data Retention
We retain data as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may delete your account via the in-app delete feature, which removes personal data associated with your account (subject to technical constraints and backups).
7. Security
We use reasonable administrative, technical, and organizational safeguards, but no system is 100% secure.
8. Your Choices
- Location: You can deny location permission or revoke it in device settings.
- Notifications: You can disable push notifications in device settings.
- Account deletion: Use the in-app delete account feature.
9. Children
The Service is not intended for children under 13. Sweepstakes/reimbursement participation requires 18+.
10. Changes
We may update this Privacy Policy. Continued use after changes means you accept the updated policy.
11. Contact
Questions? Contact support@parknarc.com.