Terms of Service

Effective Date: August 21, 2026  |  Previous version: August 19, 2026

1. Who We Are

These Terms govern your use of the ParkNarc mobile application and related services (the “Service”). “ParkNarc,” “we,” “us,” or “our” refers to Noe Gutierrez, a sole proprietor operating the Service from California, United States, who is the data controller for the purposes of the GDPR and the Norwegian Personal Data Act. Contact: support@parknarc.com.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and are legally able to agree to these Terms.

3. Accounts, University Selection, and User Identity

• You may be required to create an account (Google Sign-In) to use certain features.
• You select a campus from the list available in the app. The list covers campuses in the University of California, the California State University, the California Community Colleges, and the Norwegian University of Science and Technology (NTNU), and it may change at any time — campuses may be added or removed without notice.
• Selecting a campus is a self-declaration and nothing more. ParkNarc does not verify enrollment, employment, permit status, or any other affiliation, and does not ask any institution to verify it. Choosing a campus does not make you a student there, does not give you any right or permission from that institution, and does not create any relationship between you and it. You are responsible for choosing the campus you actually use.
• Usernames may be displayed to other users in certain areas of the Service. Internal identifiers may also exist for security, moderation, analytics, and legal compliance.
• You are responsible for activity conducted through your account and for keeping your account access secure.
• By creating an account, accessing the Service, or submitting content, you agree to comply with these Terms. Violations may result in content removal, feature restrictions, suspension, or permanent termination of your account.

3.1 University Names, Marks, and Independence

ParkNarc refers to universities and colleges by name so that you can find the campus you are actually parking at. Those names, and any abbreviations of them, are used only to identify the place. They are used descriptively and nominatively, not as branding.

• All university names, campus names, seals, logos, and other marks belong to their respective institutions. ParkNarc claims no rights in them.
• ParkNarc does not display any institution’s logo, seal, wordmark, colours, or other visual identity, and does not present itself as an official app of any institution.
• Nothing in the Service is a statement, position, or communication of any institution. Every report, estimate, count, and comment is written or derived from members of the public using the app.
• If an institution asks us to stop using its name or to remove its campus from the Service, we will do so.

Lot names, lot numbers, and campus boundaries shown in the app come from public sources and from what users tell us. They are approximations for finding your way around, not an official map, and they may be wrong or out of date.

3.2 Campus Rules Are Yours to Follow

This is the most important section in these Terms for your own protection.

• ParkNarc is not a permit and grants no permission to park anywhere. It does not authorise you to enter, park in, or remain in any lot, space, or facility. Only the institution that owns the property can do that.
• You remain fully responsible for obeying every rule that applies where you park — permit requirements, posted signs, painted markings, time limits, accessible-space rules, metered payment, tow-away zones, and any campus policy or local, state, or national law.
• Nothing in the app excuses a violation. If the app suggests a lot has space, or shows a low ticket-risk estimate, or shows no recent enforcement report, that is not permission, not advice, and not a defence. Information in ParkNarc is frequently incomplete, delayed, or simply wrong.
• ParkNarc is for finding parking and sharing what you see. It is not for evading enforcement, obstructing enforcement staff, or interfering with anyone doing their job.
• Do not use the Service in a way that violates the acceptable-use, network, or conduct policies of any institution whose campus you are on.

If you receive a citation, are towed, are booted, lose a permit, are disciplined, or suffer any other consequence connected to parking, that is between you and the institution or authority involved. ParkNarc is not a party to it and has no ability to contest, cancel, appeal, or influence it.

3.3 Enforcement Staff Are People

Reports in ParkNarc are about activity — that enforcement was seen in a lot at a time. They are not about individuals.

• Do not name, describe, photograph, film, or otherwise identify any parking officer, security officer, employee, contractor, or student worker.
• Do not post anything that harasses, threatens, targets, or encourages others to target any such person.
• Do not attempt to track, follow, predict, or publish the movements or schedule of any individual member of staff.

The app is built to make this the default: aggregate estimates are derived from report activity and are never a record of any individual officer or patrol. Content that breaks these rules may be removed and the account terminated, and we may report conduct that appears to threaten someone’s safety.

4. User Content, Conduct, and Safety

The Service allows users to submit community reports, messages, and other user-generated content. ParkNarc has zero tolerance for abusive, harmful, unlawful, or objectionable behavior.

By submitting content within the Service, you agree to comply with these Terms and acknowledge that violations may result in content removal or account suspension or termination.

You agree that you will not post, transmit, or share content that includes or promotes any of the following:

• Harassment, bullying, threats, intimidation, or abusive conduct
• Hate speech, discriminatory content, or content targeting protected groups
• Obscene, sexually explicit, or otherwise offensive material
• False, misleading, defamatory, or invasive content
• Illegal activity or encouragement of illegal acts
• Spam, impersonation, fraud, or manipulation of other users
• Personal information about yourself or others that should not be shared publicly

• No photos/uploads are supported at this time.
• Incident reports may include limited vehicle descriptors (e.g., make and color) and, for hazards, a short description (up to ~50 characters). Do not put personal information in free-text fields, including names, phone numbers, or license plates.
• Where a report offers a dedicated license plate field, that field is handled separately and is never published. See Section 10.
• Users may delete their own content at any time, and such content will be removed from public view immediately or as soon as technically processed by the Service.
• Do not use the Service while driving. If you create or view reports, do so only when safe and permitted by law.

Violations of this section may result in immediate removal of content and suspension or permanent termination of your account.

5. Content Moderation, Filtering, Blocking, and Enforcement

ParkNarc actively works to maintain a safe environment for users.

• Users can report objectionable content and abusive activity through tools made available in the app and through our support contact information.
• Users have the ability to block other users within the app to prevent further interaction or visibility of their content, subject to the Service’s technical design and feature availability. Blocking also stops that user from sending you vehicle alerts.
• We use automated and manual moderation systems, including content filtering measures, to detect, review, and limit potentially objectionable content and abusive behavior.
• We may monitor, review, remove, restrict, or disable content at our discretion, including for policy violations, user safety concerns, abuse, fraud, or legal compliance.
• We review reports and take appropriate action within 24 hours, including removal of offending content and restriction, suspension, or termination of offending accounts when appropriate.
• We reserve the right to take any action necessary to protect users and the integrity of the Service.

6. No Guarantee of Outcomes

ParkNarc does not guarantee any enforcement action, ticket cancellation, safety outcome, university response, availability of parking, delivery of any alert, or accuracy of any price or report. The Service is informational and community-based only.

7. Location Features and Checking In

If you choose to use “Locate Me,” to find lots or gas stations near you, or to check in to a lot, the Service may collect precise GPS location only at the time you use that feature. See the Privacy Policy for details.

7.1 Checking in requires being at the lot

• Checking in to a lot requires your device to report a position within a short distance of that lot (currently about 110 yards), allowing for normal GPS error. This is checked on our servers, not only in the app.
• If your device cannot get a position, or the position is not accurate enough to judge, the check-in is declined. Parking structures and indoor areas commonly block GPS.
• You may be checked in to only one lot at a time. Checking in somewhere new requires checking out first.
• A check-in records the lot, the time, and how long you said you would be parked. It does not record the position you parked at, does not record a continuous location trail, and the Service does not track your position between check-ins.
• Staff and moderator accounts meet the same distance requirement as everyone else. Their check-ins are recorded as staff tests so they can be told apart from ordinary use.

7.2 Where you parked

7.3 What others can see

• A check-in posts a message in that lot’s feed under your username, visible to other signed-in users, in the same way as any other post.
• The Service may show other users a count of how many people are currently checked in to a lot. This count is shown only when it covers more than one person, and it never identifies who they are.
• Your parked vehicle position is never included in either of the above.

8. Notifications

The Service uses push notifications to tell you about enforcement and incident reports at lots you are checked in to or have turned notifications on for, and to alert you about a vehicle matching a plate — or a vehicle description — you registered.

• Notifications are optional. You may turn them off for any lot in the app, and off entirely in your device settings. The Service works without them.
• Checking in to a lot turns that lot’s notifications on for the duration you selected, and they stop when that time runs out or when you check out. You can extend or end that period at any time.
• The Service may display a count of unread alerts inside the app and on the app icon. This count reflects alerts sent to you and is not shared with anyone else.
• Blocking a user stops notifications caused by that user’s reports.

9. Parking Estimates and Ticket Risk

The Service may show estimates built from reports other users have filed — for example how full a lot has recently been, what time it usually fills, and an estimate of ticket risk for the current or coming hour, sometimes shown as a percentage or as a word such as “High.”

• Estimates are withheld where too few reports exist to say anything meaningful.
• Estimates are derived from aggregated report activity. They do not identify individual users, and they are not a record of any individual officer, patrol, or enforcement schedule.

10. Your Vehicle and Vehicle Alerts

You may optionally tell us about your vehicle, either by registering a license plate or by saving its make, model and colour. Both are entirely optional and the Service works fully without either. Their only purpose is to let another user warn you about your own vehicle — for example, if it appears to be getting ticketed or towed.

10.1 Registering a plate

• You may register a plate only for a vehicle that you own or are authorized to use.
• One plate may be registered to one account at a time, and each account may register one plate.
• Registering a plate that is not yours is a serious violation of these Terms. This includes registering another person’s plate in order to receive alerts about their vehicle, to learn their whereabouts, or to impersonate them. It may result in immediate and permanent termination.
• We may remove any plate registration we reasonably believe to be false, fraudulent, or made for the purpose of monitoring another person.
• You may remove your plate at any time in Settings.

10.1a Registering a vehicle description

Instead of, or as well as, a plate you may save your car's make, model and colour. The same rule applies as to a plate: register only a vehicle you own or are authorized to use.

• A description is not unique — many people drive the same car — so it is a weaker route than a plate and is treated as one throughout the Service.
• A description match can only notify you while you are checked in at the lot the report was filed about. Outside that, it cannot reach you at all.
• If the person reporting entered a plate and it matched a registration, no description alerts are sent for that report.
• An alert from a description match states that the car may not be yours. Indicating that it was not yours is not a complaint about the person who reported it and carries no penalty for them.
• Registering a description in order to receive alerts about somebody else's vehicle, to learn their whereabouts, or to monitor them is a serious violation of these Terms, exactly as it is for a plate, and may result in immediate and permanent termination.
• You may change or remove it at any time in Settings, under My Vehicle.

10.2 Reporting a vehicle

• Enter a plate only if you have actually observed that vehicle in the situation you are reporting, at that time and place. Do not guess, and do not enter a plate from memory or from any other source.
• Do not use plate reporting to track, locate, target, harass, or intimidate any person. It exists to warn a vehicle’s owner about their own vehicle, and for no other purpose.
• A plate you enter is never published and is never shown to another user. It is used only to check for a registered match. You are not told whether a match occurred.
• The incident report you file is an ordinary post in that lot’s feed, under your username, visible to other signed-in users in the normal way — including to the vehicle’s owner.

10.3 No guarantee that an alert arrives

10.4 Restrictions

• Blocking a user prevents them from sending you vehicle alerts.
• We may restrict or disable plate features for any account at our discretion, including for suspected misuse, false reporting, or harassment.

11. Fuel Price Information

The Service may show fuel prices for gas stations near a campus. These prices are submitted by users. They are not provided, verified, or endorsed by the stations, and no station is a party to these Terms.

• Submit a price only if you have actually seen it posted at that station. Do not submit estimates, remembered prices, or prices taken from another app or website.
• Prices may be wrong, stale, or missing. Fuel prices change frequently, and a price shown in the app may no longer be available.
• No station is obliged to honor a price shown in ParkNarc. Check the price at the pump. ParkNarc is not responsible for any difference between a displayed price and the price you are actually charged, or for any cost of traveling to a station.
• We use automated plausibility checks and may decline to publish, or may later remove, a reported price. Deliberately submitting false prices may result in restriction, suspension, or termination.

11.1 Data sources and attribution

• Gas station locations are derived from OpenStreetMap, © OpenStreetMap contributors, made available under the Open Database License (ODbL).
• Reference fuel averages are derived from data published by the U.S. Energy Information Administration (EIA) and are used only as an internal plausibility reference.
• A price shown in the app is a user-submitted figure, not an EIA figure. The EIA does not endorse, sponsor, certify, or verify ParkNarc or any price shown in it.

12. Report Accuracy and Account Standing

Reports are only useful if they are true. To keep them trustworthy, the Service keeps a private record of how your reports have performed, and may label reports in the app as confirmed or unconfirmed.

• Post only what you have actually observed, at the lot you are reporting.
• Some report types require you to be checked in to that lot. Attempting to bypass that requirement violates these Terms.
• Marking a report as no longer current normally requires either that you filed it, or that more than one other user agrees. This exists so a single person cannot erase a warning that is still accurate.
• Correcting or clearing your own report does not count against you. We would rather you fix a report than leave a wrong one standing.
• Repeatedly filing false, malicious, or fabricated reports may result in restriction, suspension, or permanent termination.
• Your accuracy record is private to your account and is not shown to other users. See the Privacy Policy.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT ANY REPORT, ALERT, PARKING AVAILABILITY ESTIMATE, TICKET RISK ESTIMATE, OCCUPANCY COUNT, OR FUEL PRICE SHOWN IN THE SERVICE IS ACCURATE, CURRENT, OR COMPLETE, OR THAT ANY NOTIFICATION WILL BE GENERATED, DELIVERED, DELIVERED IN TIME, OR SEEN.

WE ALSO MAKE NO WARRANTY, AND ACCEPT NO RESPONSIBILITY, THAT ANY LOT SHOWN IN THE SERVICE IS OPEN, EXISTS, IS AVAILABLE TO YOU, PERMITS YOUR VEHICLE, OR MAY LAWFULLY BE USED BY YOU; THAT ANY LOT NAME, NUMBER, OR BOUNDARY MATCHES WHAT THE INSTITUTION USES; OR THAT ANY CAMPUS RULE, PERMIT REQUIREMENT, PRICE, HOUR, OR RESTRICTION IS ACCURATELY REFLECTED. CAMPUS PARKING RULES CHANGE WITHOUT NOTICE AND ARE SET BY THE INSTITUTION, NOT BY US. ALWAYS FOLLOW POSTED SIGNAGE AND THE INSTITUTION’S OWN PUBLISHED RULES, WHICH CONTROL OVER ANYTHING SHOWN IN THE SERVICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARKNARC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REPUTATION ARISING FROM YOUR USE OF THE SERVICE.

15. Indemnification

You agree to indemnify and hold harmless ParkNarc from claims arising out of your use of the Service, your content, or your violation of these Terms. This includes, without limitation, any claim, demand, citation, fine, penalty, disciplinary action, or proceeding brought by or on behalf of a university, college, university system, parking authority, or law enforcement agency that arises out of how you used the Service, what you posted in it, or where and how you parked.

Nothing in this section requires you to indemnify us for our own wrongdoing, and it does not apply to the extent the law where you live does not permit it — see Section 16.1 and Section 17.

16. Arbitration Agreement; Class Action Waiver

PLEASE READ CAREFULLY: You agree that disputes will be resolved by binding individual arbitration, and you waive any right to participate in a class action or class arbitration. You also waive the right to a jury trial.

Arbitration will be administered under a commonly used arbitration provider’s rules and conducted in California unless the parties agree otherwise. This section applies to the maximum extent permitted by law.

16.1 If you live in the EEA, Norway, Switzerland or the UK

17. Governing Law

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-laws rules, and the state and federal courts located in California have jurisdiction — except where Section 16.1 applies.

If you live in the EEA, Norway, Switzerland or the United Kingdom, this choice of law does not deprive you of the protection of the mandatory law of the country where you live. Where those protections conflict with California law, the law of your own country governs to the extent of the conflict.

18. Termination

You may stop using the Service at any time. You may request deletion of your account through the in-app delete account feature. Deleting your account also removes your registered license plate and releases it. We may suspend or terminate access, remove content, or restrict functionality for violations of these Terms, abusive behavior, safety risks, fraud, or legal compliance concerns.

19. Changes to These Terms

We may update these Terms from time to time. When we make a material change, we will update the Effective Date above and note it in the revision history below. Continued use of the Service after changes means you accept the updated Terms.

Revision history

• August 21, 2026 — Written for every campus we actually serve, and clearer about what is yours to obey. ParkNarc now covers campuses across the University of California, the California State University, the California Community Colleges, and NTNU in Norway; Section 3 previously named only CSUMB. New Section 3.1 sets out that university names are used only to identify a place, that no institution has endorsed or authorised ParkNarc, and that we will stop using a name if asked. New Section 3.2 states plainly that the app is not a permit, grants no permission to park, and never excuses a violation — posted signage and the institution’s own rules always control. New Section 3.3 forbids identifying or targeting parking and security staff. Section 13 adds that we do not warrant that any lot is open, permitted to you, or accurately named, and Section 15 now covers claims brought by an institution arising from how you used the app or where you parked.
• August 19, 2026 — Added an optional vehicle description alongside the license plate. Section 10 now covers both ways of telling us about your car, and a new Section 10.1a sets out the description route: it is weaker than a plate on purpose, it can only reach you while you are checked in at the lot a report was filed about, it never applies when somebody's plate already matched, and all three details are required. The rule against registering a vehicle that is not yours applies to it exactly as it does to a plate. Nothing about how plates work has changed.
• August 17, 2026 — Added protections for users in the EEA, Norway, Switzerland and the UK. The arbitration agreement and class-action waiver in Section 16 do not apply to you: you keep the right to bring a claim in your own country's courts and to join a collective action, and nothing in these Terms limits your rights under mandatory local consumer law. Added a Governing Law section (Section 17) stating the same. Named the operator and data controller in Section 1. Removed the ticket reimbursement sweepstakes and its section entirely.
• August 17, 2026 — We stopped retaining the position you park at. For a short period the coordinate captured at check-in was kept on our servers for analysis. Nothing ever read it, so it was removed along with every record already stored. Checking in still sends a coordinate to confirm you are near the lot, and it is discarded once that check is made. The on-device “Vehicle location” pin is unchanged and still never leaves your phone.
• August 10, 2026 — Expanded location terms to cover check-in: a check-in now requires a verified position near the lot, only one lot may be held at a time, and the position used for “Vehicle location” is stored on the device only and never sent to our servers. Added terms for notifications, including that they are optional, that checking in enables them for the duration chosen, and that no notification is guaranteed to arrive. Added terms for parking availability and ticket risk estimates, stating that they are community estimates rather than predictions or official information, that “not enough data” does not mean safe, and that the user remains responsible for parking legally. Noted that other users may see an aggregate count of people checked in to a lot, never who they are.
• August 5, 2026 — Added terms for optional license plate registration and vehicle alerts, including the prohibition on registering a plate you do not own and on using plate reporting to track or target a person; added terms for user-submitted fuel prices, with OpenStreetMap and EIA attribution; added report accuracy and account standing, covering check-in requirements, corroboration before clearing a report, and consequences for repeated false reporting. Clarified that free-text fields must not contain personal information, that account deletion releases a registered plate, and that no alert, estimate, or price is warranted.
• February 20, 2026 — Initial version.

20. Contact and Safety Reporting

Questions, safety concerns, or reports of objectionable content or abusive activity may be sent to support@parknarc.com.